Effective Date: 20/05/2025

At International Cleaning Materials Industries (Pvt.) Ltd. (“ICMI”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [www.icmindustries.com] (the “Site”), contact us, or make a purchase.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Email address
• Company name
• Phone number
• Shipping and billing address
• Payment information (processed via secure third-party gateways)
•  

b) Non-Personal Information

• Browser type and version
• IP address
• Pages visited and time spent on site
• Referring websites or search engines

2. How We Use Your Information

We use the collected information to:

• Respond to inquiries and requests
• Process and fulfill orders
• Communicate about order status, services, or updates
• Improve our website and product offerings
• Send marketing emails (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your data with:

• Logistics and courier companies for order delivery
• Payment processors to handle secure transactions
• Legal authorities if required by law or to protect our rights

All third-party partners are required to safeguard your information in compliance with this policy.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking tools to improve user experience and site performance. You can control cookie settings in your browser preferences. Disabling cookies may limit some functionality of the Site.

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method is 100% secure.

6. Your Rights

You have the right to:

• Request access to your personal information
• Request corrections or deletions of your data
• Opt out of marketing communications at any time

To make such requests, please contact us at:
📧 sales@icmindustries.com

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Site after changes implies acceptance.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

International Cleaning Materials Industries (Pvt.) Ltd.
📧 Email: sales@icmindustries.com
📞 Phone: +92 316 0458 808
🏢 Address: Building No.8 Main Imperial Commercial boulevard Paragon City, Lahore